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Professional Standards


PROFESSIONAL STANDARDS 
A real estate professional's membership in the Association distinguishes him or her from non-members, because Member REALTORS® voluntarily accept the obligation to meet the standards of practice and conduct set forth in THE NATIONAL ASSOCIATION OF REALTORS® (NAR)
Code of Ethics and Standards of Practice. This Code of Ethics represents the standard of business practices and establishes a public and professional consensus upon which REALTOR® Members are judged by their peers. Adherence to this nationally recognized Code of Ethics assures the public that a REALTOR® will conduct his or her business in accordance with the Code of Ethics and will provide services that both meet a higher standard than those mandated by law and promote the best interests of the clients and the real estate profession.

Members of the Association are also obligated to conduct themselves and their businesses in accordance with the Association's rules and regulations, Constitution and Bylaws, as well as the MLS rules and the Bylaws and Constitutions of SEVRAR and NAR.

The Association has the responsibility to enforce these standards of professional ethics and conduct. For monetary business disputes, this is accomplished through arbitration or mediation proceedings. For violations of the Code of Ethics, this is accomplished through disciplinary proceedings.

Procedures:

  • Due Process
  • Professional Standards Committee
  • Grievance Committee
  • Hearings
  • Arbitration
  • Discipline
  • Mediation

FORMS
Ombudsman
Ombudsman Process
Ombudsman Request

Arbitration
Member
Non-Member
Document Checklist
Appeal of Grievance Committee Dismissal or Classification of Arbitration Req.

Mediation
Mediation Brochure
Mediation Request

SEVRAR Mediators

Mediation Rules and Procedures

Ethics
Before You File An Ethics Complaint
Complaint Form
Addendum Form
Document Checklist
Request for Ethics Appeal

THE NATIONAL ASSOCIATION OF REALTORS® (NAR)
NAR Code of Ethics (English) 
NAR Code Of Ethics (Spanish)
NAR Answer Book New!

SEVRAR Documents
SEVRAR Bylaws & Policy Manual - Revised Nov. 2009
Pathways To Professionalism